Privacy Policy

When you join our community or use our services, we collect info that helps us serve you better:

• Personal Details: Name, email, phone number, address - the basics
• Health & Fitness Data: Your goals, fitness assessments, medical clearance forms, injury history
• Payment Info: Credit card or payment details for membership and services
• Training Records: Session notes, progress tracking, performance metrics
• Usage Data: How you interact with our website and booking systems

We don't collect anything we don't need. If it's not gonna help your training or improve your experience, we're not interested.

Here's the deal - we use your info to actually help you get stronger and reach your goals:

• Create personalized training programs that work for YOUR body
• Track your progress and celebrate those wins
• Process your membership and payments
• Send you class schedules, training tips, and facility updates
• Improve our services based on what's working (and what's not)
• Keep you safe by maintaining proper health records
• Communicate about changes to schedules, services, or policies

Security isn't just about lifting heavy weights - it's also about protecting your personal info:

We keep your info pretty close to the chest, but there are a few situations where we might need to share it:

• Service Providers:
  Payment processors, scheduling software, email services - the tools that help us run things smoothly. They're bound by their own privacy policies.
• Medical Professionals:
  If you've given us permission or there's a medical emergency, we'll share relevant health info with healthcare providers.
• Legal Requirements:
  If the law requires it or we need to protect someone's safety, we'll cooperate with authorities.
• Business Transfers:
  If we ever sold the business (not planning on it!), your info would transfer to the new owner who'd be bound by this policy.

We'll always ask for your consent before sharing info for any other reason.

It's YOUR data, and you've got some solid rights under Canadian privacy laws:

Our website uses cookies - not the kind you eat after a workout, but small files that help the site work better:

• Essential Cookies: Keep you logged in and the site functioning. Can't really turn these off if you wanna use the site.
• Analytics Cookies: Help us understand how people use the site so we can make it better. No personal identification though.
• Preference Cookies: Remember your choices like language or region.

You can adjust your browser settings to block cookies, but some features might not work as smoothly.

We don't hoard data forever. Here's generally how long we keep different types of info:

• Active Membership Records: As long as you're a member plus 7 years for legal compliance
• Health & Training Records: 7 years after your last session (medical and liability reasons)
• Financial Records: 7 years for tax and accounting purposes
• Marketing Consent: Until you opt out or 3 years of inactivity
• Website Usage Data: Usually 24-36 months max

After these periods, we'll securely delete or anonymize your data unless there's a legal reason to keep it longer.

We train folks of all ages, but when it comes to anyone under 18, we need parental or guardian consent before collecting any personal info. Parents or guardians can:

• Review their child's information
• Request deletion of their child's data
• Refuse further collection or use of their child's info

If you're a parent or guardian and have questions about your child's data, reach out to us anytime.

Things change - laws evolve, technology advances, and we grow. If we need to update this privacy policy, we'll:

• Post the new version here with an updated date
• Let you know about major changes via email or on-site notifications
• Give you time to review before the changes take effect

We recommend checking back here occasionally, especially if it's been a while since you've looked.

Look, we know privacy policies can be confusing. If you've got questions, concerns, or just wanna chat about how we handle your data, we're here: